How The Digital Space Provides Storytelling We Crave.

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It’s been a good 30,000+ years since the cave paintings in France were used to depict the lifestyles of bull fighters back in their time.

Mythological, oral and archeological recordings date back as early as 5,000 years ago, with the oldest discovered form of coherent writing beginning with Sumerian script.

For as long as we can recall, we’ve been using every means we could to share experiences and educate others in various topics.  In fact, storytelling is the key to understanding and learning.  While our enthusiasm to tell stories hasn’t changed, our resources allowing us to do so have expanded significantly.  We’ve evolved from tribal cave paintings to social media posts and video blogs.

Communication is sharing ideas and interests.

Communication in marketing has been said to be the transfer of enthusiasm and passion of a product or service to the consumer directly.  That said, all businesses seeking to use the digital space to market should strive to tell a story in a way that quickly and effectively shifts the consumer from interest to investment. Curiosity to conversation and then conversation to conversion.

The subconscious, anthropological mind craves the need for “the story” and the digital space provides this, amidst a Western World that has substituted real-time relations with digital dialogue. Storytelling closes the “digital divide” and invites back in the emotion that prompts conviction and connection. Digital communication and social media really tick those “story telling” boxes we yearn for.

As Quantified Communication states, “research shows that messages delivered as stories can be up to 22 times more memorable than just facts.”

Small businesses effectively using storytelling know that our brains often don’t distinguish between fiction and reality, therefore, we immerse ourselves in stories as if we were a part of them.  At Geelong Social Media, we practice this also and wish to share with you how easy it is for you and your small business to do the same:

3 Steps to Easy Story-Telling via Social Media

1.Make it easy on yourself and your team. Identify the problem that your customer is facing in the industry.  What service or product is lacking?  Use an avatar that is your niche demographic, this way the reader immediately can identify that they, too, are your ideal target audience.

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2. Then, briefly share a story that either identifies an avatar dealing with this struggle (and the emotions that accompany such) or share a story about how you learned of the issue and began to research the problem more. What did you discover? This shows credibility of your business values and entices them to continue reading for anticipated resolve.

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3. Lastly, share what you created or tailored your products and services to do to counter or correct this issue and the fruits of such labor. How did it directly benefit the customer or consumer with original concern?

The most successful small businesses are using digital media to engage with their audience on a personal level, inviting them to hear their story while also being a part of the story as they encourage opinions, questions and requests.  Master this storytelling strategy and your small business will be well on its way to becoming an effective communicator on digital media.

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Would you like to book a one on one workshop for your business? Perhaps you would like to develop your story and communications strategy? Contact our team today and find out how we can wordsmith for you and help you discover your key messages and unique edge. Contact kirsten@geelongsocialmedia.com

Can You See The Future?

By Kirsten Macdonald – wordsmith and digital yoda at GSM.

Intuition- how relevant is it to the business world? A crystal ball would be handy sometimes!

Many years ago, my business partner and I met a lovely entrepreneur who sought our services. She was engaging, passionate about her new venture and used the words integrity and honesty a lot. The first time we spoke on the telephone, she told us had been to another company ( a well known and regarded one.) According to her, they were too expensive, and when we offered to meet at a local cafe for an informal introduction, she insisted on meeting at a free business center 20 minutes away because they had “free coffee.” Something very small inside me thought this was a little left of center. But I then discarded it. I did an internal trade-off because we can’t judge someone on two little sentences, can we? What if are wrong?

Six months in, and boy did I wish we had both trusted that internal squirm.

Was she lovely? Absolutely. Did the business have potential? Without a doubt! But underneath her surface, there was a storm of issues that held the exports operation back from being successful. One was a lack of reasonable capital, a whole lot of unreasonable expectation and a whole lot of “free.” Everyone else was wrong, all of the successful PR companies, the SEO specialists, even the accountant. In retrospect, someone driving 20 minutes for a free coffee- using $10 worth of fuel, $10 in parking and 40 minutes of time, might tell you something.

What did it cost us?

The uncomfortable yet gentle act of business uncoupling and a LOT of energy, stress and time- which equals money. It was a good lesson albeit a hard one.

So what did we learn?

It is all about being still, paying attention to the feelings that arise and then reading the feedback. Intuition is spending time with your instincts and learning to read them and rely on them.  I learned to trust my intuition.

Intuition isn’t guessing. It’s sophisticated pattern matching, honed over time.” Seth Godin-2

So how else can we be intuitive?

We can utilize the array of digital tools at our fingertips. Social Media for example. People think they have to be on social media to create pretty pictures and get likes, which might convert into sales when they get it right. But how do they get it right? Some people have convinced themselves it doesn’t work and is all a big ploy by social media magnates to make money. Ouch!

What do we know?

We know 80% of the country is using the computer to find out information and we know that close to that amount are using social media and it’s growing. So how does this help your intuition and decision making?

Let’s dig down another layer. Behind the front of social media and computer use, there is analytics. Digital platforms are observing and collecting habits, responses, and reactions from every user. So here is a prime opportunity to be intuitive with our clients, our audiences. We can observe their interaction with us, their likes and dislikes so we can better deliver content to them that makes us

Useful

Valuable

Likable

Remarkable

Remember if something is remarkable it is because someone thought it was worthy of making a remark (able.) about it.

Intuition isn’t guessing. It’s sophisticated pattern matching, honed over time.” Seth Godin-3

Data mining (ethically of course) is another way you can be intuitive with the help of digital tools. Data mining is the ability to extract insightful information about internet users. I am not talking about names and addresses or personal details based on identity, I am talking about their user habits, interests and the words they use to search for information online.

Google is the genie of answers to questions.

“I’ll google it” is often the catch cry. In fact, reports show that people google flu symptoms before they go to a doctor. This information alone has helped medical industries pre-empt flu season and track the influenza progression. I know right? Google analyses everything that is searched online by humanity. That information is available, and it can be used intuitively to future plan, test and succeed.

Intuition isn’t guessing. It’s sophisticated pattern matching, honed over time.” Seth Godin

So how can we use this in the digital space?

Remember other people are intuitive too, are you real? Are you conveying passion and integrity? Trust your gut and infuse that into your digital content. What do you want people to know about what you do? Why did you start this business? How can you solve a problem for people? What are they searching for online around what you have to offer? What are the correlated words? Where are they located? Are you selling meditation classes to stressed-out people? Go to the corporates! Where do they live? What are they reading? You see where I am going?

Get right down into your emotional honesty about why you do what you do, then convey that in content that is of outstanding quality. If you get the smallest feeling and it triggers that squirm- pay attention to it. Spend a little time turning it over in your hand before agreeing to anything, or doing anything. When in doubt- hang about and sit with it.

It could be fear or it could be intuition, either one is worthy of your time and consideration.

If it is fear… well, that’s a whole other article! Stay tuned.

If you would like to know about our Digital Data Mining service- email kirsten@geelongsocialmedia.com

For more information about our upcoming Blog Masterclass- click the image!

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The Importance of Imagery

 

  • Images are the communication tool of the world. Images can convey so much without the need for language across the globe.

 

  • Take a cave drawing from thousands of years ago; pictures have been the fabric of human society since way back when. Symbolism, imagery and an audience can create inspiration. Images can tell a powerful story. They can invoke inspiration, cuteness, fear, love, adoration, anger…so it is so important to implement images in a way that effectively tells your story or what you are trying to say to your audience.

 

  • This applies to Social Media Posts, Blogs, Websites, Online Articles, you name it, the image is the one visual stimuli that should stand out and capture attention. Anyone in Social Media will tell you that an image included in your Facebook Posts will increase the response it gets over plain old text.

 

  • An example is a blog I wrote recently for an automotive website. We wanted to capture the audience’s attention quickly. The majority readership and audience were males aged 40 and over that like classic cars and have a higher income. So to capture this potential set of eyes on masse we needed something suitable. Imagine if we had used a cute cat picture, or a picture of someone eating breakfast? This is probably an exaggeration but you get the idea. If I am a model airplane hobbyist then an awesome pic that involves a plane, a propeller or a flight of some kind will grab me over something else.

 

  • I cannot reiterate enough- Do Your Research. What is your demographics’ visual psychology ? What is it visually? What do “they” like looking at that can fit in with your message? Profile them like an FBI profiler, work out what they like, how they like it and what’s going on in their world on a large scale and you will hit the jackpot.

 

  • Find images that are good quality high resolution, using colours that are complimentary, particularly if sourcing images for your website. You can purchase good quality from companies like Adobe Stock or Dreamstime. Better yet, if you can afford it get a good photographer to take some for you it’s a terrific investment or if you are any good; take your own!

 

  • When you are in business it pays to have a professional & good quality profile pic of yourself. Good quality pics that reflect your personality in a classy and positive way makes you look good, feel good and promote your business well. This can be used on your website, your LinkedIn page, your Twitter profile, anything that involves a Bio.

 

  • Photography is a powerful language that can break barriers and speak directly to the heart of your audience, so do it well!

 

We have had the opportunity to be photographed for our profile pics and product shots by the divine Annie Murray from Murray Studios. Annie has worked tirelessly to make women around the globe realise their potential and reclaim their inner beauty as it reflects outward. Annie worked hand in hand with Anastasia Hmua; Professional Makeup artist to NOT make anyone look beautiful, but to compliment their unique individual beauty bringing the inner into the physical space. The translation is brilliant. Annie made this amazing short film about this journey and we thought you might like it! Click this link to watch : Finding Your Beautiful You can also contact Anastasia HERE